Privacy Policy

Last updated: 27 June 2026.

Who we are

538 Digital is an Australian digital marketing agency. You can contact us about anything in this policy at [email protected].

What we collect

We only collect what we need to respond to you and run the website:

• Information you give us through the enquiry form — your name, email address, the focus you select, and any message you write. The form also includes a hidden anti-spam field that genuine visitors never fill in.
• Information you send us by email — if you email us directly, we keep that correspondence so we can reply and follow up.
• Standard technical information — like most websites, our hosting and analytics record basic data such as your approximate location, device and browser type, the pages you view, and the referring source. This helps us keep the site secure and understand how it is used.

We do not knowingly collect sensitive information, and you should not send it to us through the form.

How we use your information

• To reply to your enquiry and provide the free assessment or services you ask about.
• To follow up about work you have asked us to do.
• To improve and secure the website.

We do not sell your personal information, and we do not send marketing email to people who have only made an enquiry without asking to hear from us.

Who we share it with

We use a small number of trusted service providers to run the site and reply to you. They only process your information on our instructions:

• Hosting and content delivery — our website host serves the site and keeps standard server logs.
• Email delivery — when you submit the enquiry form, a transactional email service delivers your message to our inbox.
• Analytics — where enabled, an analytics provider helps us measure how the site is used.

Some of these providers may store or process data outside Australia. We take reasonable steps to ensure your information is handled with appropriate protection wherever it is processed.

Cookies and analytics

The website may use cookies or similar technologies for essential functionality and, where enabled, for analytics. You can control or block cookies through your browser settings; some parts of the site may not work as well if you do.

How long we keep it

We keep enquiry and correspondence records for as long as we need them to deal with your request and to meet our legal and business obligations, then we delete or de-identify them.

Keeping your information secure

We take reasonable steps to protect your information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

You can ask us to access or correct the personal information we hold about you, or ask us to delete it, by emailing [email protected]. We will respond within a reasonable time. If you are not satisfied with how we have handled your information, you can contact the Office of the Australian Information Commissioner (OAIC).

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.